Service Pack B.V. offers many services and solutions. This is all made possible with the group effort of many hands available within our company. Not everyone can or wants to commute between home and work. That is why we offer Work-From-Home to our employees. With over 250 employees working from home they are an important and integral part of our company to be able to offer all the services that we do.
What sets us apart.
One of Service Pack’s strengths is the ability to quickly shift gears, handle ad-hoc situations, provide solutions based on the large variety of services and capacity. Along with the special relationships with CSR and a vast network of contacts, we possess a lot of in-house knowledge to be able to offer a total solution to any given situation or need.
One of the areas that we pride ourselves in is the ability to develop trustworthy relationships. We recognize this in our customers as they contact us for new or repeat orders. On occasion we even have surprise deliveries from 18-wheelers. Service Pack offers the necessary solution and has built a large and solid customer base over the years that covers both small and medium-sized businesses, as well as large multi-nationals.
Cost and quality
Our customers test us on a daily basis, including with their requests for quotes. We keep communication channels open through interaction and allows us to better understand needs and desires. We like to compare apples to apples and oranges to oranges. Through open communication we are able to maintain cost and quality at the right level and meet expectations.
We know how the market works, how it functions, who we can count on and what is expected. As a team we have the knowledge and the expertise to offer a professional solution.
Key to succes
We offer a large variety of services and continuously aim to improve our high level of efficiency because these are the keys to success and made Service Pack into the solid company it is today.
Frequently Asked Questions
If your question is not listed, then please contact us and we will be happy to provide you with all the information that you need.
At the moment we have about 30-40 full-time employees that we supplement with workers through temp-agencies and part-time employees to about 150. We also have about 250 people working from home. On top of that, we also support about 30-60 people from CSR that work for us.
That is completely dependent on the demand. It all comes down to which process and method is needed as a solution for your product needs. Depending on your desires we accommodate part of your production process and will scale-up or -down when necessary and can even cover 24/7.
Yes, Service Pack has a knowledgeable and experienced team with access to a large network of contacts to be able to answers all your questions and needs. From layout to execution… of course in agreement with you to ensure we meet your desires.
Yes, most definitely. We try to keep them in stock in anticipation of upcoming pick-orders. If you need boxes, then we can surely order and delivery them to you.
No, not by default. Together with you we will try to come up with a solution that meets your needs. Feel free to make an appointment with us and we will be more than happy to discuss all the options and services that we provide.
Yes, Service Pack can arrange a variety of transportation options. Please contact us to discuss your needs and we will provide the options available to you.
Yes, that is possible. We are more than happy to put your products in storage and put orders together as requested that meet your customer’s expectations. We have a few options available that we would be more than happy to discuss with you personally.